Business Name: Erica Rivera Career Strategy
Operator: Erica Rivera
Location: Spain
Contact Email: erica@careerdivacoaching.com
Privacy Policy
Last Updated: February 8, 2026
At Erica Rivera Career Strategy, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our coaching services.
1Data Controller & Operator
2Data We Collect
We collect personal data in the following ways:
- Email Address: Collected when you subscribe to our newsletter, contact us, or request coaching services.
- Name: Required for communication and scheduling coaching sessions.
- Phone Number (Optional): Provided voluntarily for coaching call scheduling.
- Usage Data: Automatically collected through Google Analytics to understand how you interact with our website.
- Cookies: Small files stored on your device to improve your browsing experience.
- Form Data: Information submitted through contact forms, inquiry forms, or scheduling requests.
3How We Use Your Data
We use your personal data for the following purposes:
- Send Requested Emails: Delivering newsletters, coaching resources, and educational content to subscribers.
- Respond to Inquiries: Answering questions and providing information about our coaching services.
- Schedule Coaching Calls: Facilitating appointment scheduling through Calendly integration.
- Analyze Website Traffic: Understanding user behavior to improve website functionality and user experience.
- Comply with Legal Obligations: Meeting requirements under GDPR, tax law, and other applicable regulations.
- Prevent Fraud: Detecting and preventing fraudulent activities and unauthorized access.
- Marketing Communications: Sending promotional content only with your explicit consent.
4Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on one or more of the following legal bases:
- Consent: You have explicitly consented to the processing of your data (e.g., newsletter subscriptions, marketing communications).
- Contract: Processing is necessary to fulfill a contract with you (e.g., coaching services, scheduling).
- Legitimate Interest: We have a legitimate interest in processing your data to improve our services and prevent fraud.
- Legal Obligation: Processing is required by law or regulatory requirement (e.g., tax compliance, record-keeping).
Note: We will not process your data beyond what is necessary for the stated purposes. If you withdraw your consent, we will stop processing your data for consent-based activities.
5Third-Party Services & Data Processing
We share your data with the following third-party service providers:
Google Analytics
Analyzes website traffic and user behavior. Data is anonymized and used only for analytics purposes. Google has Standard Contractual Clauses in place for data transfers.
Calendly
Manages appointment scheduling for coaching calls. Your name, email, and phone number are shared only when you voluntarily schedule a session. Calendly has appropriate data processing agreements.
Loom
Hosts video content for coaching resources. Viewing data may be collected to understand engagement. Loom is GDPR compliant.
Vimeo
Hosts video content and educational materials. Viewing analytics are collected. Vimeo operates under GDPR compliance frameworks.
Google Fonts
Provides web fonts for our website. Font loading data may be collected by Google. No personal data is shared.
Netlify Forms
Processes form submissions from our contact forms. Your data is stored securely and only accessed by authorized personnel.
Important: All third-party service providers have committed to GDPR compliance and maintain Data Processing Agreements with us.
6Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. Here's how they are categorized:
Essential Cookies
Required for the website to function properly. These cannot be disabled and do not require consent.
Analytics Cookies
Track user behavior to improve website performance and user experience. Set by Google Analytics. Require your consent.
Third-Party Cookies
Set by third-party services like Calendly and video platforms. Used for analytics and functionality. Require consent.
Managing Cookies: You can control cookie preferences through your browser settings. Disabling non-essential cookies may affect website functionality.
7Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access
Request a copy of all personal data we hold about you.
Right to Rectification
Correct any inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten"), subject to legal obligations.
Right to Restrict Processing
Limit how we process your data while we verify its accuracy.
Right to Data Portability
Receive your data in a structured, commonly used format and transfer it to another service provider.
Right to Object
Object to processing of your data for direct marketing or legitimate interests.
Right to Withdraw Consent
Withdraw consent for data processing at any time (e.g., unsubscribe from newsletters).
How to Exercise Your Rights: Contact erica@careerdivacoaching.com with "Data Subject Request" in the subject line, specifying which right you wish to exercise. We will respond within 30 days of receiving your request.
8Data Retention
We retain your personal data for the following periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Email List Data | Until unsubscribe | Maintain active subscriber list |
| Contact Form Data | 2 years | Reference and record-keeping |
| Analytics Data | Per Google policies | Website performance analysis |
| Scheduling Data (Calendly) | Until event passes | Appointment management |
| Coaching Session Records | 2 years | Service provision and compliance |
After the retention period expires, we will delete or anonymize your data unless legal obligations require us to retain it longer.
9Data Security
We take your data security seriously and implement the following safeguards:
- HTTPS Encryption: All communications between your browser and our website are encrypted with SSL/TLS protocols.
- Secure Form Handling: Contact and scheduling forms transmit data securely using encrypted connections.
- Regular Security Assessments: We conduct regular reviews of our security practices to identify and address vulnerabilities.
- Limited Access: Only authorized personnel have access to personal data, and they are trained on data protection protocols.
- Secure Password Practices: Service providers use strong password protection and multi-factor authentication where applicable.
Data Breach Notification: In the event of a data breach, we will notify affected individuals and regulatory authorities as required by GDPR within 72 hours of discovery.
10International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards through:
- Standard Contractual Clauses (SCCs): Legally binding contractual terms approved by the European Commission for data transfers.
- Binding Corporate Rules (BCRs): Internal rules adopted by multinational organizations for intra-group data transfers.
- Adequacy Decisions: Transfers to countries deemed by the European Commission to have adequate data protection laws (e.g., certain countries).
Our third-party service providers have committed to maintaining GDPR compliance and using appropriate safeguards for any international data transfers.
11Children's Privacy
Our website and coaching services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18.
If we become aware that we have collected data from a child under 18, we will delete such information immediately and take steps to prevent further collection.
Parents or guardians who believe their child's information has been collected should contact us immediately at erica@careerdivacoaching.com.
12Marketing Communications
We will only send marketing communications (newsletters, promotional emails, coaching offers) to you if you have explicitly consented to receive them.
Opting In
We use an opt-in process where you actively consent to receive marketing communications.
Opting Out
You can opt out of marketing communications at any time by:
- Clicking the "Unsubscribe" link at the bottom of any email we send you.
- Emailing erica@careerdivacoaching.com with "Unsubscribe" in the subject line.
Transactional Emails
We will continue to send transactional emails (e.g., scheduling confirmations, coaching session details) even if you opt out of marketing emails.
13Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data handling practices, legal requirements, or other factors. Any changes will be effective immediately upon being posted to our website.
We recommend reviewing this Privacy Policy regularly to stay informed about how we protect your data. Your continued use of our website and services following any updates constitutes your acceptance of the revised policy.
Last Updated: February 8, 2026
14Contact Us
If you have any questions about this Privacy Policy, your data, or how we handle your personal information, please contact us:
Response Time
We aim to respond to all privacy inquiries and data subject requests within 30 days of receipt.
Data Protection Authority Complaint
You also have the right to file a complaint with your local data protection authority if you believe we have violated your privacy rights under GDPR. You can find contact information for your local authority through the European Data Protection Board.
15Compliance Statement
Erica Rivera Career Strategy is committed to full compliance with the General Data Protection Regulation (GDPR) and all applicable data protection laws. We believe that protecting your personal data is not just a legal obligation, but a fundamental right that deserves our utmost attention and care.
We regularly review and update our data handling practices to ensure they meet or exceed current standards for data protection and privacy. Your trust is paramount to us, and we are dedicated to maintaining the highest levels of data security and confidentiality.
Questions About Your Privacy?
We're here to help clarify any aspect of our Privacy Policy or answer your data protection questions.
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